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Call Us Today!
(925) 943-7212
Call Us Today!
(925) 943-7212

Policies

Office Policies

At the office of Dr. Victor Bernstein, Ph.D., our sessions last 50 minutes, beginning on the hour and ending ten minutes before the hour. At the end of each session, we take care of business matters including payment and insurance forms. You are responsible for the fees. You will be given a form to submit to your insurance company. For additional questions regarding our policies, please see the information below or feel free to contact our office.

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Cancellations
If you wish to cancel or reschedule your appointment, please call our office (or Dr. Bernstein’s answering machine) to give 24 hours’ notice; otherwise the regular fee is charged. Exceptions are willingly made for genuine emergencies.

Telephone Calls
Dr. Victor Bernstein, Ph.D. will gladly return your phone call as soon as his schedule permits. Should you wish to speak at length, we can arrange a telephone session, billed at the usual rate.

Emergencies
If there is an emergency and Dr. Victor Bernstein, Ph.D. is not in the office, or if it is after hours, call his cell phone at (925) 518-5737 and he will get back to you immediately. If he is out of town, please call John Muir Hospital-Concord Campus.

Confidentiality
All communication between Dr. Bernstein and his patients will be held in the strictest confidence. However, the laws of California require him to report child abuse or violent crimes being planned against others or yourself. Otherwise, he must have your explicit permission to release information about you to anyone.

Call Us Today At ♦ (925) 943-7212

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    Dr. Victor Bernstein, Ph.D.
    Lic.# PSY 7168
    1225 Alpine Rd., Ste 208
    Walnut Creek, CA 94596

    Phone: (925) 943-7212
    Mobile: (925) 518-5737
    Fax: (925) 943-7361
    In Business Since 1980

    Business Hours

    Mon: 10:00 AM - 07:00 PM
    Tue: 10:00 AM - 07:00 PM
    Wed: 10:00 AM - 07:00 PM
    Thu: 10:00 AM - 07:00 PM
    Fri: 10:00 AM - 05:00 PM
    Sat: Closed
    Sun: Closed
    Available for emergencies on weekends via mobile

    Payment Options